We will give you 30 days from the date of delivery to return the product, providing it’s new, unused and in the original packing.
The 15% restocking fee applies to following situations;
The tool is used
Past 30 days from delivery date
Refused without getting authorization from redcaptool.com
Customer is responsible for all return cost unless damaged in shipment.
Products that over 150lb
Inspect the item (items) if you see any damages or missing item please note on bill of lading and also notify redcaptools.com
Any item that required lift gate or residential charges can not be refunded
You are responsible for freight charges if refuse to return a non-damaged or non-defective item.
INTERNATIONAL CUSTOMERS:
we do not add tax or duties to our Tools. If you would like us to add your tax and duties to your order, please email or call us and we will add it to your purchase.
Tel: 1-877-764-7799 Email: [email protected]
